In-Suite Display

1 Incoming Intercom Calls

• Receive incoming video calls from the building’s intercom system.
• Automatically display live video of the visitor when a call is received.
• Enable two-way audio communication between the resident and the visitor.
• Provide an Open Door button to remotely unlock the entrance.

2 Network Connectivity

• Connect to the building’s Intercom MS system using Wi-Fi or Powerline Ethernet adapters.
• Operate from a standard electrical outlet inside the residential unit.
• Minimize installation requirements without the need for dedicated communication cabling.

3 Live Video Preview

• Support live video preview from the entrance intercom, subject to device compatibility and system capabilities.
• Provide a View button to manually activate the entrance camera.
• Allow residents to check the entrance without receiving an incoming call.

4 Door Control

• Provide a dedicated Open Door button.
• Allow residents to remotely unlock the designated entrance door.
• Support door-opening functionality during an active intercom call and, where authorized, independently of a call.

5 Resident and Management Portals

Residents and property managers can request an In-Suite Display through:

• Resident Portal: Residents can order a display directly from their account.
• Management Portal: Property managers can place orders on behalf of residents.

6 Device Preparation and Installation

Once an order is received:

• FVN Technical Support prepares and configures the display for the specific residential unit.
• The device is registered and provisioned within the Intercom MS system.
• The configured display is delivered to the resident’s unit.
• FVN Technical Support installs the device, establishes network connectivity, and verifies its operation.
• The technician tests incoming video calls, two-way audio, live preview (if supported), and door-opening functionality.